Refund & Cancellation Policies

Refund and Cancellation Policy

Thank you for using OrthoTV. This Refund and Cancellation Policy outlines the guidelines for refunds and cancellations related to our paid services. By using our services, you acknowledge and agree to the terms described in this policy.

1. Subscription and Membership Fees: Currently there is no subscription or membership fees for orthotv
2. Refund Policy: a. Live Webinars and Events: Refunds for live webinars and events are granted at the discretion of OrthoTV, and requests must be submitted before the scheduled start time of the webinar or event. Refunds may not be available for on-demand or recorded content. b. Technical Issues: If technical issues prevent you from accessing our services during a live event or webinar, please contact us immediately for assistance. We will assess the situation and determine an appropriate solution, which may include rescheduling the event or providing access to the recorded session. c. Unsatisfactory Experience: If you are unsatisfied with the content or quality of a paid service, please contact us with your concerns. We will review your feedback and consider refunds on a case-by-case basis. d. Non-refundable Services: Some services, such as online fellowship programs or customized offerings, may have specific refund policies outlined during the registration or purchase process. Please review the terms and conditions provided for those services.
3. Cancellation Policy: a. Subscription Plans: You may cancel your subscription at any time. Since subscription is free, No refunds or pro-rated amounts will be provided . b. Membership: If you wish to cancel your membership, please contact us. Cancellations will be processed as per the terms specified during the membership registration.
4. Changes to Paid Services: a. OrthoTV reserves the right to modify or discontinue any paid service, subscription plan, or membership option at any time. In the event of such changes, OrthoTV will communicate with affected users and provide suitable alternatives or refunds, as applicable.
5. For any other products and services eligible for a refund, you may request a full refund within 14 days of purchase ("Refund Period"). The refund will be processed in 14 days from the request. In no event will you be eligible for more than one refund of the same service.
6. Contact Us: If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact us at [Contact Email]. We will be happy to assist you.